Mariam Abdulla Alneyadi
Information Security
Abu Dhabi, United Arab Emirateshttps://linkedin.com/in/mariam-alneyadi-103164353
Profile summary
Motivated Information Security fresh graduate seeking an entry-level role to apply technical skills in IT support, system security, and incident response. Eager to contribute to a dynamic team while continuing to develop professional expertise.
Key skills
Skills
Attention to detailCreative thinkingAnalyticalOrganizationTeamworkJavaNotepad ++Visual StudioMS Office (Word, Excel, Outlook, PowerPoint)Packet TracerTime managementAdministrative skillsOrganizational abilitiesBasic literacy and numeracy skillsCommunication skills
Professional experience
Service Desk Team (Information Technology Department)May 2025 - Aug 2025
Sheikh Tahnnon Bin Mohammed Medical City• Provided IT support to employees • Troubleshot hardware and software issues • Assisted in Outlook migration (from Secure Hub) • Configured iPads and user devices • Managed accounts and password resets • Escalated complex issues to senior staff • Logged and tracked support requests • Collaborated with team to resolve problem
- Provided IT support to employees
- Troubleshot hardware and software issues
- Assisted in Outlook migration (from Secure Hub)
- Configured iPads and user devices
- Managed accounts and password resets
- Escalated complex issues to senior staff
- Logged and tracked support requests
- Collaborated with team to resolve problem
Education
Bachelor's Degree, Information SecurityAug 2020 - Jun 2025
United Arab Emiratis University - College of Information TechnologyHigh School or equivalentMay 2020 - Present
AL Dhafra Private School